Help centre
Questions, answered
Ordering, prescriptions, delivery and care — everything you need to know.
Choose a frame, tap Select Lenses and follow the four quick steps: lens usage, lens type, your prescription and a summary. You can upload a photo of your prescription, type it in, or send it to us later on WhatsApp.
Book an eye test at our store — it takes around 20 minutes. You can also order frames with zero-power blue-light lenses, which don’t need a prescription.
PD (pupillary distance) is the distance between the centres of your pupils in millimetres, usually 58–68 mm for adults. It is often written on your prescription. If not, choose “Send later on WhatsApp” and we’ll help you measure it.
Frames only and sunglasses ship in 1–2 working days. Prescription lenses take 3–5 working days (progressives up to 7) to be cut and fitted, then 1–4 days for island-wide delivery.
Yes. We deliver to every district in Sri Lanka by courier. Delivery is free on orders over Rs. 15,000. You can also collect from our Kanduboda store for free.
Cash on delivery, bank transfer and — coming soon — card and mobile wallet payments via PayHere.
Unworn frames can be exchanged within 7 days. Prescription lenses are made to order, but if there’s an error on our side we will remake them free of charge. See our Returns & Warranty page for details.
Always. Drop in any time for free frame adjustments, nose-pad replacements, screw tightening and ultrasonic cleaning — even for glasses bought elsewhere.
If you spend several hours a day on screens, blue-cut lenses can reduce glare and eye fatigue and may help with sleep. Our opticians are happy to advise.
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